Knowledgebase
Outlook fails to connect to older exchange server
Posted by Will Kruss on 20 May 2023 04:24 PM
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This can happen due to differences in TLS/SSL version compatibility or ciphers. To fix it from the client end (e.g. the desktop system that runs Outlook) You need to create the registry key "ExcludeHttpsRootDomain" as a DWORD give it a value of 1. See below for the location. It should now succeed with autodiscover and add the mail account without issue. | |
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