Learn how to reprovision, reinstall, setup your VPS again. Follow step by step tutorial guidelines and do it yourself.

Portal Login Explained

If you login to the portal website using your email address and account level password you can administer all your VPSs, change account details, place new orders etc.

If you login to the portal website using your VPS username and VPS password you will only have access to manage a single VPS, no mention of VPSBlocks is made, and no ability to modify your account or order services.

How to reprovision your VPS

If you want to reprovision your VPS you can do so through the control panel. Please note that this will DELETE all existing data on your VPS including all NVME/Flash and SATA disk:

1. Login to the https://portal.controlmyvps.com.au using your email address and password

2. Click on 'Virtual Machines'

3. Click on 'Manage' next to the VPS in question

4. Click on the 'Reinstall VPS' option for that VPS

Reinstalling takes approximately 30 minutes and you may receive a new IP address. Please do not do any further actions in the portal until the reprovision is complete, doing so is likely to interrupt the reprovision requiring manual intervention by support staff.